Our Commitment to Privacy
Effective date: 1 January 2024
Blockchain Zoo Pte. Ltd. ("Blockchain Zoo", "we", "our", "us") is committed to protecting your personal data. This policy explains how we collect, use, disclose, and protect personal data in line with Singapore's Personal Data Protection Act 2012 (PDPA) and its related regulations.
1. Who We Are
We are a Singapore-based decentralised systems consultancy delivering blockchain architecture, implementation, and education worldwide. Our website is available at blockchainzoo.com.
2. Scope
This policy applies to personal data collected through our website, contact forms, email communications, and business engagements.
3. Personal Data We Collect
- Contact details
Name, email address, company, job title, and other details you provide.
- Communications
Messages, enquiries, and correspondence with us.
- Technical data
IP address, device and browser data, and basic usage analytics.
4. How We Use Personal Data
- Respond to enquiries
Communicate with you about services and proposals.
- Deliver services
Provide consulting, implementation, or education services.
- Operations
Improve our website, security, and service delivery.
- Legal compliance
Meet regulatory obligations and protect legal rights.
5. Consent and Legal Basis
Under the PDPA, we generally rely on consent to collect, use, or disclose personal data. In certain cases, we may rely on deemed consent or other PDPA exceptions (for example, where the collection is necessary to provide a service you have requested). You may withdraw consent at any time by contacting us. Withdrawal may affect our ability to provide services.
6. Disclosure of Personal Data
We may disclose personal data to trusted service providers (such as email delivery, hosting, or analytics providers) solely for the purposes described in this policy. We may also disclose data to professional advisers or authorities where required by law.
7. International Transfers
Your personal data may be processed outside Singapore. We take steps to ensure that recipients provide a standard of protection comparable to the PDPA.
8. Retention
We retain personal data only as long as needed for the purposes described above, or as required by law. When data is no longer needed, we will delete or anonymise it.
9. Security
We implement reasonable security measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.
10. Access, Correction, and Withdrawal
You may request access to or correction of your personal data, or withdraw consent, by contacting our Data Protection Officer (DPO). We will respond within a reasonable timeframe in accordance with the PDPA.
11. Cookies
Our website may use cookies or similar technologies to improve functionality and performance. You can adjust your browser settings to manage cookies.
12. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
13. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a revised effective date.
14. Contact Us (DPO)
For privacy-related enquiries or requests, contact our Data Protection Officer at info@blockchainzoo.com.